These general terms and conditions are effective from 29/04/2026

ARTICLE 1: Scope.

These General Conditions (“GC” as of now) apply without limitation or reservation to all sales concluded by ‘Emma’s Parijs’ (“Seller” as of now) with non-professional buyers (“Customers or the Customer” as of now), who wish to acquire the products offered for sale (“The Products”) by the Seller on the site www.emmasparijs.be. The products offered for sale on the site are the following: ‘Fietstocht’.

The main features of the Products, and the availability for the tours are displayed on the product page on the website www.emmasparijs.be which the customer should read before ordering.

The selection and purchase of a Product are the sole responsibility of the Customer.

These terms and conditions can be accessed at any time on the www.emmasparijs.be website and take precedence over any other document.

The Customer declares to have taken note of these GC and accepted them by checking the appropriate box before implementing the online ordering procedure of the site www.emmasparijs.be .

Unless proven otherwise, the data recorded in the Seller’s computer system constitutes proof of all transactions concluded with the Customer.

The seller’s contact information is as follows:

Emma Messely / Emma’s Parijs
Business Form: Entrepreneur - Individuel
Registered in France under the SIRET number 99231677800016
19 Allee Guy Moquet A06, 94170 Le Perreux Sur Marne
E-mail: bonjour@emmasparijs.be
Phone: +33 6 66 48 87 43

ARTICLE 2: Price

The Products are delivered at the prices applicable on the site www.emmasparijs.be .

Prices are expressed in Euros.

These prices are fixed and cannot be revised during their validity period, but the seller reserves the right to change prices at any time outside the validity period.

ARTICLE 3: Orders

It is up to the Customer to select on the website www.emmasparijs.be the Products he wishes to order, by using the booking system that is linked to the website.

The sale is considered valid only after full payment of the price. It is the customer’s responsibility to verify the accuracy of the order and report any errors immediately.

Any order placed on the site www.emmasparijs.be constitutes the formation of a contract concluded at a distance between the Customer and the Vendor.

To place an order, the Customer is asked to give this contactinformation: e-mail adress and phone number. These information is used to confirm the order, and give the costumer practical information about the tour and meeting point.

ARTICLE 4: Terms of payment

The prize is paid via secure payment according to the following terms:

• payment by credit card, Bancontact or Google Pay

Payment data is exchanged in encrypted form using the protocol defined by the approved payment provider involved in banking transactions through Stripe conducted on the site www.emmasparijs.be

Payments by the Customer shall not be considered final until effective collection by the Seller of the amounts due.

The Vendor is not obliged to deliver the Products ordered by the Customer if the Customer does not pay the full price under the conditions mentioned above

ARTICLE 5: Cancel policy

Up to 10 days before the tour: Full refund. A refund may take up to two weeks.

Up to 7 days before the tour: You will receive a voucher for the cost of your bike tour.

No refunds are possible within 7 days of the tour. No compensation is available for latecomers or no-shows.

Please contact me at bonjour@emmasparijs.be if you need to cancel or rebook.

The bike ride will go ahead in every weather condition. In the event of extreme weather conditions, we will discuss the options with you.

ARTICLE 6: Applicable law/ Language

These general conditions and the resulting acts are governed by and subject to French law.

ARTICLE 7: Disputes.

For any complaint, you may contact bonjour@emmasparijs.be